Welcome to the RJR Solution Support Resource Center


This area is designed to help our clients and friends with support documentation and customer forums, as well as to request support from our Support Operations Center.

To the left, you can Submit a new Support Request, Check on an existing Request, or browse our Knowledge Books for answers and solutions to common issues.



If you need to find a support document and cannot remember exactly where it is, simply enter some keywords in the Search Box below and click Search, like you would on Google.com.

Highlighted Knowledge Book Pages


REMMS ~ Credit Card Refund Process

Knowledge Book Pages Rated Most Helpful


Web ~ Activation Codes
Windows ~ Reclaim Disk Space on C
REMMS ~ Credit Card Refund Process
Email ~ Using Gmail with POP Email Accounts
Microsoft Office ~ How to configure the size limit for both (.pst) and (.ost) files in Outlook 2007 and in Outlook 2003
REMMS ~ Quadrennial (COE) Update and Report
Email ~ Forms Problems and Clearing the Cache
Network ~ Endpoint Folder Size Issue
Unix ~ mySQL Backup and Restore Command Line
REMMS ~ Mass Status Change Utility